We're Back with More Updates
Dear Customers,
We've been hard at work and have plenty of news to share! Here’s what’s new in the system 
Faster Access to Your Company
Previously, to access your company, you had to go to a separate page. Now, when you hover over the “Login” button on the main page, you’ll instantly see a list of your companies. Just pick the one you need and log in with a single click.
AI Call Auditor
Do you trust your quality control staff?
Meet your new team member — the AI Call Auditor!
It never gets sick, never gets tired, listens carefully to every call, and monitors your call center’s performance by turning conversations into role-based dialogues and analyzing them with neural networks.
You set up a list of questions, and our AI Call Auditor will listen to the conversation, summarize it, and answer all your questions, such as:
- Did the operator greet the customer?
- Did the customer refuse because it was too expensive?
- Did the operator offer a discount?
We also analyze speech metrics, such as the number and duration of interruptions (displayed as red bars in the player), speech rate, and other parameters.
Learn more about the module here
Item and Promotion Statistics
Now you can see how many items are at each stage and how many are still in stock. Everything you need for easy control and planning!
Double Grouping for Conversion Statistics
- By date and user
- By date and webmaster
- By date and external tag
- By date and project
And That’s Not All for Statistics
Date grouping in order processing statistics — another way to assess process efficiency by day!
For call statistics, we’ve added:
- Grouping by webmasters
- New columns for ring duration
In logistics plugin statistics, new groupings:
- By external tag
- By URI
- By UTM and Sub tags
You can now download monitoring data in Excel — perfect for those who calculate operator salaries by the hour.
Automated Repeat Sales
Works via triggers, giving you flexible settings! You can specify any conditions for cloning to occur. You can also configure which fields to copy and which to leave out, field by field. Data can be cloned from the source order or set as fixed values. And of course, you can create multiple triggers for automatic cloning to fit different scenarios.
Contact us and we’ll help you set it up.
New Interface Languages
The CRM is now available in Thai.
If you’d like to add a new language or spot a translation error — let us know and we’ll fix it 
Updated Order Summary
You can now see not only the total number and amount of found orders, but also a breakdown by items and promotions!
Don’t forget, we share updates every week in our Telegram channel. Subscribe to stay in the loop!
Discover even more features on our website
Contact CEO Anna — Telegram
Thank you for being with us 
