SalesRender – CRM for Call Centers
Professional tools for organizing your call center and outbound calling. First 14 days freeCall Center Management
From 1 to 1,000 operators. Individual or mass calling according to your rules.
Call Centers & Teams ☎️
Multiple call centers. Operator teams within a single call center. Call modes for each team.
Progressive Dialing 📞
Orders are distributed according to your rules with automatic number dialing. Set timeouts between orders.
Improve Call Reach Rates
Multiple filters for efficient callbacks and redials. Support for different telephony providers.
Over 50 Filters
Filter by time to avoid waking customers at night. Dynamic filters for orders delivered 30 days ago and much more!
Provider Rotation
If one provider fails, the call is automatically routed through another. Guaranteed to increase reach rates.
Call Routing
Set a phone number mask for each provider. Distribute calls by price, quality, or simply split 50/50.
AI Call Center Auditor
Transcribe conversations from various languages into your preferred language, with summaries and overall call scores!
Transcriptions ✍️
From different languages into your preferred language, with summaries and quality assessments!
We are people, not robots. We'll help with heart and immersion in the process
If this is not the case, here is the contact of CEO: @ann_kasumovaKPI & Bonus Calculation for Call Center Operators
Fixed or percentage-based. For each sale or for meeting targets.
Personal Balance for Operators
In a convenient currency. Transparent bonus system.
Automatic KPI Calculation
Rewards for each approved or redeemed order. Fixed or percentage-based on sales or upsells.
Operator Discipline Control
Operator activity is now transparent—no one can hide!
Prompter or Secret Listening 
See in real time who is talking to customers! Secretly join calls or openly help trainees.
Workday Statistics 
See when operators start and finish work, how many breaks they take, and whether they are actively working in the CRM or just have the tab open.
Recommended Time per Order 
Operators are notified if they spend too long on an order or call. The system won’t kick them out, but will prompt them to wrap up.
Security First
Protect your business from leaks and data breaches in the call center.
Nothing Extra
Create roles with only the minimum necessary permissions to keep your data safe.
Role Hierarchy
Employees can’t grant themselves extra access. In monitoring, each user sees only their subordinates.
Phone Number Masking
Phone numbers are securely encrypted. You can still call or message the customer!
Order Filtering
Use special filters to allow operators to see only the orders where they are assigned as responsible.
Call Center Utilities
Making call center work more convenient. Always open to your requests.
Reminders in Order Cards 📋
Operators set reminders, and the system will assign the order for calling at the right time.
Convenient Sales Scripts 📜
Embed scripts into order cards for operator convenience and standardized workflows.
Postal Code Search 🌎
Save operators’ time searching for postal codes or addresses on the map. We’ll find this data for you!
CRM with Expert Support
💚We’ll help organize your processes, add the integrations you need, and set everything up for you! First 14 days free.Latest News
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