CRM for e-commerce and call centers in Poland
Ready-made integrations with logistics providers and telecom operators. Predictive dialing with detection of Polish answering machinesIn Polish language
Professional localization. Polish language support. Time zone for each user. Local currency with conversion to евро for convenience.
For beginners and large teams
Pricing depends only on the number of users. For online stores and call centers. We set up your processes so you can focus on growth.
Predictive dialing
With a powerful answering machine detector. Works perfectly in Poland. Your call center no longer wastes time on ringing.
Answering machine detection 
Detects even voice assistants pretending to be humans. Self-learning. Responds within 1–1.5 seconds.
Silent call detection 
Some customers stay silent on the line. Our algorithms distinguish silence from real inactivity and connect them to operators.
Predictive metrics 
Real-time control over predictive dialing performance. Operator load metrics. Flexible parameter tuning.
Logistics and fulfillment
Forget about complex integrations — we’ve gathered the best solutions for Poland
InPost courier service
API integration with courier dashboard, label printing, shipment tracking
Furgonetka courier aggregator
Supports multiple courier services. API export and tracking
Sphere fulfillment service
Warehousing and packaging. Tracking, automatic order export and stock synchronization
WAPI fulfillment service
Operates across Europe. Tracking, order export at approval stage, inventory management
Call customers directly from CRM
Any telecom providers. Browser-based calls with secure number masking
Outgoing and incoming calls 
Ready integration with Plfon. One-click outbound calls, inbound calls handled inside CRM
Customer data protection 
Hide customer phone numbers while allowing operators to call. All calls are recorded
Automatic provider rotation 
If one telecom provider fails, the system automatically switches to another
AI call quality auditor
Polish call transcription, translation, summaries and quality scoring. Scenario analytics included!
Full compliance with GDPR policy
CRM and telephony servers hosted in Europe. Payments via Visa and Mastercard. Free trial.Fiscal receipts
Full compliance with Polish legal requirements
Receipt generation
The customer receives the package and automatically gets an electronic receipt
Tax rates
Supports different tax rates depending on product category
Receipts stored in CRM 
Both you and the customer get access to the receipt. It is automatically attached to the order
SMS notifications
Ready integrations with local providers. Incoming and outgoing SMS
Delivery notifications 
Personalized SMS to remind customers to pick up or wait for delivery
Incoming SMS 
Messages appear in CRM as a conversation with the customer
WhatsApp communication
Or any messenger. Customer replies are delivered into CRM
Launch your CRM for Poland in 1 day
We help connect couriers, telephony, SMS and set up your order processingLatest News
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