CRM System with Predictive Dialer

Automatically calls customers and connects an agent only when a real person picks up. No voicemail or bots. For e-commerce and call centers

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Tired of listening to ringing tones all day?

Increase your call center talk time by 30%! Predictive dialer handles the ringing while your agents focus on real sales.

Are agents hanging up too early?

17% of your company's calls are dropped during the ringing stage! With predictive dialing, the system will always wait for an answer.

Predictive Dialer with a Powerful Voicemail Detector

Proprietary neural-network algorithms analyze calls in real time

Unknown Voicemail Detector

Detects unknown voicemail systems using characteristic audio patterns. Does not react to music or songs played instead of ringing tones

Silent Answer Detection

Customers answer but remain silent? Our algorithms distinguish silent responders from actual silence and connect them to agents

Voice Assistant Detector

Detects bots, AI-assistants, and automated receptionists even when they sound like real people

Call Waiting Detector

If predictive dialer reaches a call waiting line, the algorithm continues waiting for a response. As soon as the real subscriber interrupts the automated message, the system instantly transfers the call to an agent

Universal Detection Algorithms

This is not just a filter but a self-learning neural network that accurately distinguishes real people from voicemail systems. Works in any country and any language. The more calls it processes, the more accurate it becomes

Predictive Dialing Engine

Predicts the optimal number of calls, monitors agent availability, minimizes situations where calls are answered but no agents are available, and ensures a continuous flow of conversations without pauses for ringing or dropped calls

See How It Works

Everything is intuitive and simple. We help with implementation

Agent Interface

Supervisor Interface

User Monitoring

Real Customer Success Stories

Feedback collected from successful SalesRender deployments

Called 1,000 Orders in 25 Minutes

Missed-call queues no longer pile up, and call attempts increased threefold. This significantly reduced call center workload

Finally Reached Repeat Sales Campaigns

An old customer database was used for repeat sales, while call center resources were focused only on live conversations. Previously, there was never enough time for this

Ringing Tones Used to Consume 20 Hours per Day

With an 8-hour workday, that's equivalent to almost three agents. Now they spend their time on productive conversations

Agents Sometimes Heard Customers' Phone Numbers in Voicemail

In some countries, voicemail systems announce the subscriber's phone number. Even if phone number is hidden, agents can still hear the number through voicemail when a call is unanswered. Predictive dialer eliminates this possibility and helps protect customer privacy

Stop listening to ringing tones and talking to voice assistants. Focus on sales instead

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Predictive dialing

To save operators time on ringing and voicemail, you can turn on predictive dialing. It makes operators 2–4 times more productive: it calls several numbers at the same time and connects the operator only when a real person answers.

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Predictive lines

Total per month

Calls from the CRM always work. Predictive dialing is an extra paid feature you can add if you want.

What is predictive dialing?

Automatic customer calling and connection to an agent only in case of a live human response. Your call center doesn’t listen to ringing tones, and talk time increases significantly.

Who is predictive dialing for?

Any companies with a high volume of outbound calls. For example, e-commerce businesses, call centers, sales departments, CPA networks, telemarketing, and recruitment agencies.

Is predictive dialer included in the CRM pricing?

Predictive dialer is a separate paid module for automated calling. It is not included in the CRM subscription plans.

How much does predictive dialer cost?

Pricing depends on the country and number of lines. Enter your details in the calculator above. We recommend at least 2 lines per agent. The minimum number of lines in the plan is 25.

What is a predictive line?

A line is a simultaneous call. The number of lines determines how many calls the system can make at the same time. Lines can be added at any time if monitoring shows they are needed.

Can I test it before paying?

Yes, we can launch a test campaign on a limited volume of orders. After the test, we will configure optimal predictive settings and you will pay for the plan. Setup takes no more than 2 hours.

Does predictive dialer detect voicemails and AI assistants?

The system automatically detects voicemails and AI assistants. Such calls are filtered out within seconds so agents do not waste time, and the line is freed for the next call.

Does voicemail detection work in all countries?

Yes, all detectors are universal and work in any country and any language. The more calls you make, the more accurate the detection becomes.

What happens when the system reaches a second line?

When predictive dialing reaches a second line and detects a second-line message, the subscriber interrupts the robot with their response. Our algorithms detect this and connect the subscriber to an agent.

Does predictive dialer detect when a client answers but stays silent?

Yes, our algorithms can distinguish silence from “silent respondents.” Such calls are routed to agents.

How much does agent productivity increase?

Predictive dialing increases talk time by 30–40% by eliminating waiting time during ringing. The exact impact depends on database quality and the share of unanswered calls.

How much more often can you call “unanswered numbers”?

Based on real client deployments, the number of call attempts increases threefold. The exact effect depends on database quality and the share of unanswered calls.

What happens if agents cannot handle the call volume?

The system automatically reduces dialing intensity to avoid agent overload and an increase in abandoned calls. These settings can also be adjusted manually.

What happens if the number of agents changes during the day?

The system automatically recalculates the load. When the number of agents changes, it increases or decreases dialing intensity to prevent overload and abandoned calls.

How do I know if the system can handle my database load?

In predictive monitoring, you will see a gray highlight if there are not enough orders. This means the system could handle more, but the database is exhausted. You can upload additional orders.

How do I know if I have enough predictive lines?

In predictive monitoring, you will see a red highlight if there are not enough lines. This means the system needs more simultaneous calls per agent but has reached the line limit. You need to add more lines.

Does predictive dialing increase sales?

Predictive dialing always delivers a positive effect — either increasing sales or maintaining the same level while freeing up at least 3 agents. This allows scaling operations.

What happens with clients who did not wait for an agent?

The system immediately moves abandoned orders into a separate dialing queue using a dedicated trigger. The acceptable abandonment rate can be configured in predictive aggressiveness settings.

What is the difference between predictive and progressive dialing?

In progressive mode, the system waits for a free agent before making a call. In predictive mode, the system pre-dials multiple numbers, predicts agent availability, and connects a free agent immediately to an answered call.

Can predictive and progressive dialing be combined?

Yes, both modes can be used in parallel for different scenarios. For example, predictive for cold databases and progressive for warm leads.

Do I need special equipment to launch it?

To start predictive dialing, you only need an active CRM account with outbound telephony enabled. No additional hardware or software is required.

Is there an on-premise version?

Yes, predictive dialing can be deployed as a standalone solution outside the CRM system. For setup and pricing, contact support@salesrender.com

Other Dialing Methods Available

Predictive dialing is not the only option. You can use multiple dialing modes simultaneously!

Progressive Dialing

The system automatically selects the next suitable order and places the call. It makes as many calls as there are agents online. Ideal for call centers with 3 to 10 agents and for working with warm leads

Manual Dialing

Agents independently choose which order to call and initiate calls themselves. Suitable for teams of 1–3 people and a small number of orders

Predictive Dialer as an On-Premise Solution

Our predictive dialer module (PDS) is available as an on-premise solution for customer ecosystems. It can be used across various industries, including banking, government organizations, lead generation companies, and HR agencies